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Trips Refund Policy and General Information


The Suffield Parks & Recreation Department shares most bus trips in conjunction with the Granby and East Granby Recreation Departments.    All bus trips are on a first come, first paid basis and due to the nature and commitment of bus contracts, there are no refunds for trips unless a specific trip is cancelled.  Purchased seats are non-refundable but transferable to another person and you must inform the Parks & Recreation Department of such change.   Everyone must pay the full price, no discounts apply.  On rare occasions the bus company may cancel a trip due to severe weather conditions at which time a full refund would be issued.  All bus trips have scheduled departure and return times that are strictly followed.  It is your responsibility to be at the bus on time, going to and from your trip destination.  Customers who miss the bus on the scheduled departure time will be responsible for arranging and financing their own transportation.  You must depart from the town in which you register. 
 
There are no assigned seats.  We are not responsible for your return trip if you are not at the designated pickup location on time!
 
Remember - Your reservation is not confirmed until your payment has been received.